
© Joshua Roberts / Reuters
Delta Airlines will now offer passengers up to $10,000 to relinquish their seats on overbooked flights in the future as the airline industry reacts amid the public outcry against United Airlines for violently removing a passenger from an over-allocated flight.Delta has reviewed its incentive policy to persuade passengers to give up their seats. Agents at the boarding gate can now offer up to $2,000 (up from $800) and supervisors up to $9,950 (up from $1,350) for passengers to give up their seats, according to an internal memo obtained by the AP.
United Airlines, currently experiencing a public relations disaster following a viral video that showed a passenger being violently removed from one of its flights, is reviewing its own procedures with an announcement of proposed changes expected before April 30.
"We need to use this regrettable event as a defining moment and pivot off it to craft friendly policies," United Chairman Robert Milton said in a note to employees.
US competitor American Airlines has also changed its policy to reflect the current sentiment in the airline industry, vowing that no passenger who has boarded a flight may be removed, reports the AP.
Comment: To adapt an infamous Bushism: the practice of propagandizing children must be catapulted as soon as possible. No ifs, ands, or buts.