Customs computer outages, glitches reported at airports across US

RT
Thu, 15 Oct 2015 00:52 UTC

© Brendan McDermid/Reuters

Problems and outages affecting Customs and Border Protection computers have been reported at multiple American airports. The cause of the problem is unknown.

So far, problems have been reported at John F. Kennedy International Airport in New York City, Los Angeles International Airport, Logan International Airport in Boston, Dallas/Fort Worth International Airport in Texas, and other airports in Seattle, Charlotte and Baltimore.

There have also been reports of problems at Hartsfield-Jackson Atlanta International Airport, the world's busiest.

HAPPENING NOW: Problems with Customs computers at DFW, passengers stuck waiting. Getting reports of similar issues in New York and Boston.

— WFAA-TV (@wfaachannel8) October 15, 2015

According to NBC News, which cited government sources, the outage is affecting a Department of Homeland Security computer system that screens passengers against a terrorist watch list.

Travelers on the ground have reported standstills at immigration checkpoints.

Epic line at @BostonLogan immigration. Rumor is all computers down. Some still on jetways. No movement in 30 min pic.twitter.com/1BZxkq0wxh

— Jeremy Hitchcock (@jhitchco) October 14, 2015

While others feared they will miss connecting flights as a result. Some stated they were told that the situation could take hours to resolve.

@ATLairport FIX CUSTOMS/IMMIGRATION computer system! We R in danger of missing connections. #nationwide prob really? pic.twitter.com/rWikHcNkNq

— Susan (@Megasuthorn) October 14, 2015

Another outage was reported at the Emirates airline check-in counter at JFK. It's unknown if the incident is related to the CBP outage.

Challenges in a digital world... @emirates check in system crashed at JFK airport NYC. pic.twitter.com/YPWRLgSwKM

— Munesh Makhija (@muneshm) October 14, 2015