Amazon warehouse workers afraid to go to the bathroom or take a sick day. Unattainable productivity targets. Constant surveillance. How accurate is author James Bloodworth's portrayal? A tour in Kent delivers some answers.
© Alan Berner / The Seattle TimesAmazon workers stand at their stations in a Kent warehouse, which employs 2,500 people who handle goods coming in and out. Computer screens are ubiquitous, giving workers information about their tasks and running updates on their rate per hour.
Working at an Amazon warehouse in the U.K., James Bloodworth came across a bottle of straw-colored liquid on a shelf. It looked like pee.
How could he be sure? "I smelt it," said the 35-year-old British journalist and author, talking about his new book "Hired: Six Months Undercover in Low-Wage Britain." It was definitely pee, he said.
As he tells it, urinating into a bottle is the kind of desperation Amazon forces its warehouse workers into as they try to avoid accusations of "idling" and failing to meet impossibly high productivity targets - ones they are continually measured against by Big Brother-ish type surveillance.
It didn't help that the nearest bathroom to where he worked was four flights of stairs below.
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