© (Courtesy Jan Knight)A close-up view of the sinkhole
Jan Knight was pulling into her regular parking lot at 5:20 a.m. when she was jolted after driving into and out of a metre-deep hole.
"My front tire popped and before I knew what was going on, I went over again and my back rear tire popped and my car was virtually undriveable," she said.
"The front and rear driver-side tires and the rims and the hub caps are all destroyed."
Knight did not see the hole because it was still dark outside, and the lot was not lit, she said.
"I'm shocked. It makes me wonder about the integrity of the lot," she said.
She said crews didn't come to repair the hole until 8 a.m., leaving other drivers at risk.
"There should be someone on call," she said.
The lot is managed by Impark, which said it will pay the deductible for Knight's insurance claim.
Impark senior vice president Julian Jones said the sinkhole should have been barricaded sooner than it was, and he is looking into why that breakdown in communication happened.
"We're going to look into that. We should have had that message straight away, and we're going to find out why that was the case," said Jones.
The company will repair the hole but look into the integrity of the entire lot, he said.
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