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Verizon is experiencing a massive outage, according to subscribers across the United States. Several of us here at 9to5Mac are also affected by the outage and are unable to an access any sort of cellular connectivity. This includes cellular data, phone calls, and text messages. -9to5MacData from Downdetector shows that the first Verizon cell outage report emerged around 0945 ET. By 1115 ET, nearly 100,000 reports of outages across various large metro areas in the US had been received.
Full text:
The latest information indicates that Verizon has confirmed its network is fully restored following a significant outage that affected many of its customers across the U.S. The service disruption, which began on the morning of September 30, 2024, led to widespread issues with making or receiving calls, texting, and internet connectivity, with some users experiencing their phones in SOS mode.
- **Restoration of Service:** Verizon announced that service had returned to normal levels by the evening of September 30, 2024. Customers still experiencing issues were advised to restart their devices to reconnect to the network.
- **Customer Impact:** At its peak, the outage impacted over 100,000 users, with significant reports coming from various parts of the country, including Chicago, Columbus, and other major cities.
- **Cause of the Outage:** Despite the restoration, the exact cause of the outage has not been clearly communicated by Verizon. There has been speculation and unconfirmed reports on platforms like X (formerly Twitter), suggesting everything from technical failures to potential cyberattacks, but no definitive cause has been officially confirmed.
- **Public and Official Response:** The Federal Communications Commission (FCC) acknowledged the outage and mentioned they were working to determine the cause and extent of these service disruptions. Meanwhile, customer frustration was evident due to the lack of communication during the outage duration.
- **Apology from Verizon:** The company issued an apology for the inconvenience caused, emphasizing the reliance customers have on their services.
Remember, while the service has been restored, the underlying reasons for the outage remain undisclosed, leading to various speculations among users and tech analysts.
Comment: Righteous and tough negotiating tactic and rhetoric or dangerous power trip - or both?
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